Dear Valued Customer:

As you are aware, the current novel coronavirus (COVID-19) situation has impacted many of our neighbours here in the GTA. It is something Southlake Ford Lincoln is taking seriously, as our company is committed to protecting the safety and health of our customers and team members.

By following guidelines set forth by health and community officials, our dealership has taken several steps to ensure the health and safety of our visitors.

Southlake Ford has always emphasized the daily cleanliness and full maintenance of our facilities. However, we have now taken extra precautions to clean and sanitize each department with an emerging pathogen disinfectant on a more frequent basis. As always, there are hand sanitizer stations and tissues available throughout each dealership with a focus on common areas of gathering. Each step taken is to prevent the spread of any virus, germ, bacteria or illness.

We are also focused on ensuring that our team members remain healthy and have instructed Southlake Ford employees to take precautionary health measures, including frequent hand washing, social distancing, staying home when sick and pausing all non-essential work travel.

In addition, we are proud to offer numerous ways to help our customers limit their health risk while supporting your needs for purchasing or servicing vehicles quickly and easily. Southlake Ford has always and will continue to offer online tools to help with any part of the buying process without leaving your home. For instance, we are available via text through our Google Places listing to answer questions. You can also explore an accurate appraisal for your current vehicle with our “Explore Your Payments” tool and receive options for financial assistance in just a few easy steps.

Our knowledgeable teammates can arrange virtual test-drives and walk-arounds to allow you to see the vehicle before you arrive. Test drives can also be delivered to you if you would like to get behind the wheel before making a purchase decision. Every vehicle is cleaned and sanitized before and after each test drive.

If your car’s service light comes on or you get a nail in your tire, don’t worry. We are open for our regular hours and are committed to keeping vehicles on the road should you or your family need them. Please call or book an appointment online or email

Again, Southlake Ford Lincoln genuinely values and cares about our customers and teammates. We are committed to helping you with your automotive needs and will be there every step of the way.